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Welcome to the Provider Business School

Empowering NDIS Providers to Grow with Confidence, Capability, and Community

The Provider Business School (PBS) is your dedicated partner in building a stronger, smarter, and more sustainable NDIS business. Whether you're just getting started or scaling an established operation, our tiered programs—Foundations, Core, and Advanced—deliver the tools, insights, and expert support you need at every stage of your journey.

Tailored Learning Pathways

From essential systems and compliance to strategic growth and leadership mastery, our courses are designed to meet you where you are—and take you where you want to go.

Expert Coaching & Deep Dives

Participate in weekly group calls, monthly coaching sessions, and exclusive deep dives with industry experts and PBS head coaches. Higher-tier packages include 1:1 coaching and quarterly strategy sprints with Rachel Carey.

Personalised Onboarding & Concierge Support

Every member begins with a detailed onboarding process to understand your business and goals. You'll also be matched with a dedicated concierge who manages all your PBS interactions to ensure you're always supported.

Community Access

Join a powerful community of like-minded NDIS business owners. Share, learn, and grow together through ongoing engagement and national events.

Choose the level that’s right for you—from practical foundations to advanced leadership and growth strategy. Wherever you're heading, we’ll help you get there faster, stronger, and with clarity.

Foundations

Build the Right Foundations for a Sustainable NDIS Business

This course is designed for new and emerging NDIS providers looking to establish strong, compliant, and efficient operations. You'll gain a solid understanding of how to run a successful NDIS business from the ground up.

Key Topics:

✅ Understanding the NDIS and Provider Responsibilities

✅ Setting Up Your Business Systems for Success

✅ Risk, Compliance & Audit Readiness

✅ Service Delivery and Participant Experience

✅ Financial Management Essentials

✅ Marketing and Referral Basics

✅ Building and Leading a Strong Team

✅ Goal Setting and Business Planning

✅ Creating Your Unique Service Model

✅ Quality Improvement and Feedback Processes

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Core

Strengthen and Streamline Your Operations for Scalable Growth

Core is designed for providers who have moved past the initial setup phase and want to focus on growth, team performance, and operational excellence.

Key Topics:

✅ Building High-Performance Teams

✅ Leadership and Management Principles

✅ Advanced Marketing and Lead Generation

✅ Operational Efficiency and Systemisation

✅ Data-Driven Decision Making

✅ Financial Planning and Cash Flow Strategies

✅ Participant Retention and Outcomes

✅ Recruitment, Onboarding & Staff Retention

✅ Building Strategic Partnerships and Networks

✅ Growth Planning and Business Development

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Advanced

Lead with Impact and Drive High-Level Strategic Growth

This course is for experienced providers ready to scale strategically, lead with influence, and elevate their business to a level of excellence.

Key Topics:

✅ Leadership Mastery and Executive Thinking

✅ Creating a Strategic Business Plan

✅ Innovation and Service Diversification

✅ Culture, Engagement & Organisational Health

✅ Advanced Financial Strategy and Forecasting

✅ High-Level Marketing & Brand Positioning

✅ KPIs, Scorecards, and Performance Tracking

✅ Building Empowered Leadership Teams

✅ Crisis Management and Resilience Planning

✅ Business Sustainability and Exit Planning

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Ready to Transform Your NDIS Business?

Take the next step towards success!

Join the The Provider Business School and unlock your full potential with our comprehensive programs, expert coaching, and supportive community. Whether you’re looking to enhance your skills, grow your network, or stay ahead of industry trends, we have the resources and guidance you need to succeed.

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The Provider Business School is committed to empowering NDIS operators through innovative educational programs and community support. Our mission is to enhance professional growth and service delivery within the NDIS sector.

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The Provider Business School is committed to empowering NDIS operators through innovative educational programs and community support. Our mission is to enhance professional growth and service delivery within the NDIS sector.