Meet the Team

At Provider Business School, we believe the strength of our community lies in the people behind it. Our team of coaches, specialists, and industry leaders brings together decades of experience across the NDIS sector, business strategy, operations, finance, personal development, and more.

Each team member is dedicated to empowering providers, sharing practical expertise, and driving meaningful outcomes. With a shared commitment to excellence, collaboration, and purpose-driven growth, we’re here to support your journey—every step of the way.

Rachel Carey

Chief Executive Officer

With nearly two decades of experience in the NDIS sector, Rachel Cary brings a wealth of insight, leadership, and dedication to her role as CEO of Provider Business School. Her journey began as a support worker and evolved through a range of frontline and leadership positions, ultimately inspiring her to launch her own NDIS venture during maternity leave.

Rachel’s commitment to the sector is deeply personal, shaped by lived experiences within her own family. This connection drives her to lead with authenticity, pursue continuous personal and professional growth, and deliver services grounded in integrity and care.

Passionate about empowering others, Rachel values her dedicated team and is committed to supporting fellow NDIS businesses. Her leadership fosters a culture of collaboration, innovation, and shared success across the sector.

Rachel McCarthy

Executive Operations

As the operations powerhouse at Provider Business School, Rachel McCarthy brings over nine years of experience in management and real estate sales. With a dynamic skill set spanning marketing, leadership, operations, client relations, and negotiation, she plays a pivotal role in driving the team’s success.

Rachel is passionate about empowering others, streamlining systems, and creating thriving work environments. Her strategic mindset and hands-on approach elevate service quality and ensure meaningful experiences across the board.

Aligned with the company’s mission and values, Rachel is dedicated to enhancing operational efficiency and leading with purpose. Her impact on the NDIS sector is marked by her vision, expertise, and unwavering commitment to excellence.

Billie McLennan

Social Media Extraordinaire

Billie McLennan is the creative force behind Provider Business School’s vibrant digital presence. With a keen eye for trends and a passion for authentic storytelling, Billie transforms ideas into engaging content that connects, informs, and inspires.

Specialising in strategy, branding, and community engagement, Billie brings energy and innovation to everything she touches. Her work not only amplifies the voice of the business but also fosters a strong, values-driven online community.

Always ahead of the curve, Billie is committed to making social media meaningful—showcasing the impact of the NDIS sector while building genuine connections with audiences across platforms.

Ryan Oxley

Videographer

Ryan Oxley is the visual storyteller behind the lens at Provider Business School, bringing ideas to life through impactful and engaging video content. With a creative eye and a deep understanding of the power of visual media, Ryan crafts compelling narratives that capture the essence of the NDIS sector and the people within it.

His expertise spans filming, editing, and production, always delivered with a commitment to quality and authenticity. Whether it's showcasing success stories or highlighting key initiatives, Ryan’s work plays a vital role in connecting audiences and elevating the organisation’s message.

Driven by purpose and passion, Ryan ensures every frame tells a story worth sharing.

Michael Sawan

Marketing Manager

Michael Sawan leads marketing at Provider Business School with a strategic mind and a creative edge. With a passion for meaningful communication and a results-driven approach, he ensures the organisation’s message reaches the right audience—clearly, consistently, and with impact.

Michael’s background spans digital strategy, branding, campaign management, and content development. He combines data-driven insight with creative flair to build campaigns that not only inform but inspire action within the NDIS sector.

Focused on purpose-led marketing, Michael is committed to supporting providers, elevating stories that matter, and driving the growth of a sector that changes lives.

Are you ready to take your business to new heights while enjoying the support of a dynamic group of fellow entrepreneurs?

Designed for driven business leaders who are ready to level-up their personal and professional development.

JOIN NOW

The Provider Business School is committed to empowering NDIS operators through innovative educational programs and community support. Our mission is to enhance professional growth and service delivery within the NDIS sector.

The Provider Business School is committed to empowering NDIS operators through innovative educational programs and community support. Our mission is to enhance professional growth and service delivery within the NDIS sector.